Aldridge Place: Resources

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Austin's 311 City Information Service

Call Austin's 311 service to access non-emergency City services and information 24 hours a day, seven days a week. 311 operators can:

  • Answer your questions about city programs and submit electronic work requests to other city departments for
    things like street repairs or solid waste issues.
  • Take police non-emergency calls, including excessive
    noise and barking dogs, etc
  • Handle non-emergency code violations, such as complaints about overgrown lots.

City of Austin Information

Got a pot hole, abandoned car, or or burned out street light?
Check the Neighborhood Resource Guide from the City of Austin.

Austin Solid Waste Services handles garbage and recycling, and also enforces a variety of city codes. Here are some links to City code compliance information:

Scoop your Dog's Poop

Austin City Ordinance 3-3-7: “It shall be unlawful for any person to fail to promptly remove and dispose of, in a sanitary manner, feces left by a dog or cat on property, public or private, other than the premises of the owner or handler of such dog or cat." Potential Fine: $86

More about pet waste from the City of Austin.

Call Parks and Recreation at 974-6700 if the Scoop the Poop box in your local park is empty.

PDF flyer to print and post

"Scoop the Poop" yard signs can be purchased from the City.

City Tree Trimming and Removal

Know your rights regarding city trimming or removal of trees from your property.

 Who to call

 911 - for all Police, Fire and  EMS emergencies

 311 - for non emergency  police calls, code violations,  and information about city  programs

 322-9100 for power outages

 494-9400 City of Austin  utilities and billing


 Other useful city links:

 The City of Austin

 City of Austin Directory

 Nearby Neighborhood  Associations

 North University  Neighborhood Association

NUNA News Letter

 Heritage Neighborhood  Association

 Hancock Neighborhood  Association

 Austin  Neighborhood  Council

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