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Austin's 311 City Information Service
Call Austin's 311 service to access non-emergency City services and information 24 hours a day, seven days a week. 311 operators can:
Answer your questions about city programs and submit electronic work requests to other city departments for
things like street repairs or solid waste issues.
Take police non-emergency calls, including excessive
noise and barking dogs, etc
Handle non-emergency code violations, such as complaints about overgrown lots.
City of Austin Information
Got a pot hole, abandoned car, or or burned out street light?
Check the from the City of Austin. Neighborhood
handles garbage and recycling, and also enforces
a variety of city codes. Here are some links to City code compliance information: Austin
Solid Waste Services
Scoop your Dog's Poop
Austin City Ordinance 3-3-7:
“It shall be unlawful for any person to fail to
promptly remove and dispose of, in a sanitary
manner, feces left by a dog or cat on property, public or private, other than the premises of the
owner or handler of such dog or cat." Potential Fine: $86
More about pet waste from the City of Austin.
Call Parks and Recreation at
974-6700 if the Scoop the Poop box in your local park is empty.
PDF flyer to print and post
can be purchased from the City. "Scoop the Poop" yard signs
City Tree Trimming and Removal
Know your rights regarding city
trimming or removal of trees from your property.
Who to call
911 - for all Police, Fire and EMS emergencies
311 - for non emergency police calls, code violations, and information about city programs
322-9100 for power outages
494-9400 City of Austin utilities and billing
Other useful city links:
The City of Austin
City of Austin Directory
Nearby Neighborhood Associations
North University Neighborhood Association
NUNA News Letter
Heritage Neighborhood Association
Hancock Neighborhood Association
Austin Neighborhood Council